C3 Dental Marketing | Privacy Policy

C3 Dental Marketing respects the privacy of dental practices, office managers, and business contacts who use our website, forms, listing services, onboarding pages, payment/order flow, media production, and communication channels. This Privacy Policy explains how we collect, use, publish, process, and protect information submitted to C3 Dental Marketing.

Plain-language summary: C3 Dental Marketing is designed to use approved business information and approved marketing assets to create Visibility Listings, animated billboard-style media, and state-network placement. C3 does not need patient health information, private patient details, login credentials, or private account access to provide this service.

1. Information We Collect

We may collect business and contact information that you voluntarily submit through our website, forms, email, payment/onboarding flow, customer support channels, or approved business communications. This may include:

Dental practice name and business contact information
Office manager or primary contact name
Business email address and business phone number
Practice website URL and approved public profile links
Office address, city, state, and state-network selection
Selected package, listing preferences, and preferred calls to action
Logo files, approved office images, approved team images, and other approved marketing assets
Service categories, business descriptions, office hours, insurance-listing preferences, and practice differentiators
Order, subscription, billing status, and support information needed to operate the service

2. How We Use Information

We use submitted information to process listing requests, confirm availability, communicate with your practice, manage onboarding, process orders or service status, create and publish approved business listings, produce animated billboard-style media, embed or host media, manage customer support, send service-related updates, and improve C3 Dental Marketing services.

3. Published Listing Information

When you request, purchase, or approve a C3 Dental Marketing Visibility Listing, you authorize C3 Dental Marketing to use approved business information and approved marketing assets to create, publish, host, embed, and promote your listing. Published information may include your practice name, logo, website link, public phone number, public email address, location details, services, practice description, approved images, calls to action, animated billboard-style media, and related promotional content.

Because C3 Visibility Listings and related media are intended to be public marketing materials, information approved for listing publication may appear on C3 network pages, C3DentalMarketing.com, C3DentalMarketing.net, C3-owned or managed media channels, search engines, social media platforms, email communications, and other promotional channels.

4. Animated Billboard Media, YouTube, and Social Promotion

C3 listings may include animated billboard-style media, video presentations, embedded media, and related promotional assets. These assets may be uploaded to C3 Dental Marketing-owned or managed media channels, including YouTube and social media platforms, and may be embedded into C3 network pages or used to promote the listing.

Publicly published media may include approved business listing information and links that direct visitors to the C3 state network page, the customer’s C3 Visibility Listing, and/or the customer’s practice website or approved destination.

5. Service Providers and Business Tools

C3 Dental Marketing uses trusted third-party service providers and software tools to operate our business, process listing requests, manage customer communication, support billing/service status, create practice listings, host media, analyze website activity, store files, provide customer support, and deliver services.

These tools may include form providers, payment processors, website hosting providers, analytics tools, email platforms, automation tools, file storage tools, design software, media platforms, social media platforms, video hosting platforms, and artificial intelligence-assisted business tools.

C3 Dental Marketing does not sell, rent, or trade customer contact information. Information may be shared with service providers only as reasonably necessary to operate the business, process payments, provide customer support, create approved listing materials, publish approved business listing details, maintain service status, or comply with legal obligations.

6. Artificial Intelligence-Assisted Tools

C3 Dental Marketing may use artificial intelligence-assisted tools, including tools such as ChatGPT/OpenAI or similar business software, to support internal production tasks. These tasks may include drafting listing copy, organizing submitted business information, improving clarity, formatting marketing content, reviewing page structure, preparing workflow documents, and supporting customer service or production planning.

AI-assisted tools are used to support production and workflow efficiency. They do not replace human review, customer approval, or C3 Dental Marketing’s responsibility to publish only approved business information and approved marketing assets.

C3 Dental Marketing does not intentionally submit patient health information, private patient data, login credentials, private account access, or unauthorized patient images into AI-assisted tools. Customers should submit only public business information and approved marketing assets needed to create and support their listing.

Third-party AI providers may process data according to their own terms, privacy policies, account settings, and business-data controls. C3 Dental Marketing seeks to limit AI-assisted processing to business information reasonably needed to deliver the service.

7. No Patient Information or Protected Health Information

C3 Dental Marketing is a business listing, marketing visibility, and media presentation service. C3 does not require patient health information, private patient details, medical records, protected health information, or patient account data to create a practice listing.

Do not submit: patient health information, private patient details, medical records, patient insurance details, treatment records, login credentials, private account access, or unauthorized patient images through C3 forms, email, uploads, chat, onboarding pages, or support channels.

If patient images or testimonials are ever used in marketing materials, the customer is responsible for ensuring that appropriate written authorization, releases, and legal permissions have been obtained before submitting or approving those materials for use.

8. Payments and Billing

Payment information may be processed by third-party payment processors. C3 Dental Marketing does not need customers to submit payment card details through email, chat, or public forms outside the approved payment processor workflow. Payment processors may collect and process billing details according to their own terms and privacy policies.

9. Website Analytics, Cookies, and Tracking Tools

C3 Dental Marketing may use website analytics, pixels, cookies, and similar technologies to understand website activity, evaluate campaign performance, improve pages, measure traffic sources, and support marketing efforts. These tools may collect information such as browser type, device information, pages visited, general location data, referral source, and interaction events.

Users can manage cookies and tracking settings through their browser or device settings. Some tracking tools may also provide their own opt-out controls.

10. Email and Marketing Communications

We may contact business prospects and customers regarding C3 Dental Marketing services, availability, onboarding, billing/service status, support, listing production, and related updates. Commercial email recipients may opt out according to the instructions included in the message. We honor opt-out requests as required by applicable law.

11. Data Accuracy and Customer Responsibility

Customers are responsible for ensuring that submitted information, claims, offers, logos, images, videos, testimonials, and promotional assets are accurate, approved for use, and compliant with applicable laws, professional rules, advertising standards, trademark rights, copyright rights, platform rules, and any dental/healthcare marketing requirements that apply to the customer.

C3 Dental Marketing may request edits, refuse content, or remove content that appears inaccurate, misleading, unauthorized, unsafe, non-compliant, or inconsistent with C3 service policies.

12. Data Retention

C3 Dental Marketing may retain submitted business information, order details, communications, listing files, support records, and approved marketing assets for as long as reasonably needed to provide services, maintain active listings, support customer requests, resolve disputes, comply with legal obligations, maintain business records, or protect C3 Dental Marketing’s rights and operations.

Publicly published listing content may remain visible until a listing is removed, replaced, unpublished, or updated. Some public content may continue to appear temporarily in search engine caches, third-party platform archives, or social media previews after removal from C3-controlled pages.

13. Security

C3 Dental Marketing uses reasonable administrative, technical, and organizational measures designed to protect submitted information. However, no website, email system, form provider, payment processor, hosting system, or internet transmission is guaranteed to be completely secure. Customers should avoid submitting sensitive information that C3 does not need to provide the service.

14. Your Choices and Requests

Customers may contact C3 Dental Marketing to request updates, corrections, or removal of business listing information, subject to service status, production requirements, legal obligations, and platform limitations. To make a privacy or listing update request, contact info@c3dentalmarketing.com.

15. Third-Party Websites and Platforms

C3 pages, forms, media, and communications may link to third-party websites or platforms, including customer practice websites, Jotform, payment processors, YouTube, Google, social media platforms, analytics providers, and other business tools. C3 Dental Marketing is not responsible for the privacy practices, content, policies, or security of third-party websites or platforms.

16. Changes to This Privacy Policy

C3 Dental Marketing may update this Privacy Policy from time to time to reflect changes in our services, tools, workflows, legal requirements, or business practices. The “Last updated” date at the top of this page indicates when this policy was most recently revised.

17. Contact Us

For privacy questions, listing updates, or service support, contact C3 Dental Marketing at info@c3dentalmarketing.com.

Important: This page is a practical business privacy draft and should be reviewed by a qualified attorney before heavy circulation, paid customer onboarding, or use with regulated healthcare/patient information.